Frequently Asked Questions

What exactly is LienLawOnline.com?

Lien Law Online is a comprehensive online resource dedicated to providing easy and affordable access to authoritative, up-to-date information on the lien laws of all 50 states and the District of Columbia. Lien laws are oftentimes complex, and vary dramatically from state to state. Lien Law Online provides subscribers a detailed overview of the rights, requirements, and obligations of the lien laws of the various jurisdictions. A subscription to Lien Law Online provides:

• Fast, easy access to authoritative lien law information-written by attorneys recognized as authorities in state construction law.

• Quick access to the forms you'll need in complying with each state's lien laws.

• Timely and automatic notification, via e-mail, of changes and important events occurring in state lien law. In addition, you won't be buried in unwanted emails; you'll only receive Lien Law eLerts for the states you specify.

Why should I subscribe to LienlawOnline.com?

Everyone... No matter where you fit in the construction process, you should be aware of the complex rights, requirements, and obligations of the lien laws in order to protect your investments. Anyone in the construction chain can benefit from a thorough understanding of lien laws, including owners, owner's agents, lenders, construction managers, general contractors, subcontractors, material suppliers, equipment suppliers, and service providers, such as architects and engineers.

Who would benefit from a subscription to LienlawOnline.com?

The old adage, "knowledge is power", is especially apt when dealing with complex and changeable lien law issues. Lien Law Online provides you the timely and comprehensive information you need to stay abreast. And you can do so with confidence - each state's lien law information is written by a licensed attorney and recognized authority in construction law. View a complete, fully-functional state document now! Beyond the benefit of having such comprehensive information at your fingertips, Lien Law Online also provides downloadable forms for convenient use and reference.

Can't I find out all I need to know about lien laws from a review of the general statutes?

Unfortunately, no. The General Statutes only set out the framework necessary for compliance. The courts in each jurisdiction have interpreted the law and how it applies in various situations. Knowledge of these decisions is essential to insure maximum protection under the law. Lien Law Online provides you with insightful commentary on court decisions, local practice and helpful strategy tips.

What happens when there's a change in the lien law?

Your subscription to Lien Law Online entitles you to receive Lien Law eLerts: automatic notification, via e-mail, of changes or important events occurring to the lien laws in your selected states. Even though we update each state's documents to reflect any changes, you'll receive our eLerts when changes occur, providing you with timely, crucial information you need to protect your interests.

I am only interested in the lien laws of five or six states - not all fifty-one jurisdictions. Will I receive Lien Law eLerts on all fifty-one jurisdictions?

Only if you want them. We realize your time is valuable. When you subscribe to Lien Law Online you will be asked to specify the states for which you'll receive notification in the event of any changes or important happenings in the law. You can update this list at any time by adding or deleting states of interest. This feature does not, however, restrict your access to the entire web resources for all fifty states and the District of Columbia (unless, of course, you're a single-state subscriber).

If I have a specific question concerning the lien law in a certain state, is there a mechanism for contacting the contributing author for additional information?

Yes. One of the features of Lien Law Online is a convenient e-mail link to each of the contributing authors. All contributing authors are licensed attorneys concentrating in matters of construction law in their particular state. The e-mail links are provided for convenience and all communication between subscribers and contributing authors are directly between the communicating parties. Please refer to terms and conditions for additional information.

Can I rely on the materials found in LienlawOnline.com as legal advice?

No! Lien Law Online is a resource publication, and should only be used in this regard. Although the information on the various state laws contained on the web site is written by attorneys, many factors must be considered when determining the best course of action. The services of a competent, licensed attorney should be utilized to evaluate your particular circumstance. Lien Law Online is legally prohibited from providing legal advice. Please refer to terms and conditions for full discussion of the benefits and limitations of your subscription.

How do I subscribe to the service?

The subscription process is simple. Click on the subscribe button and you will be taken through a brief and confidential subscription process. Payment for the service can be made online by credit card; Lien Law Online accepts most major credit cards. This process takes about three minutes and, when successfully completed, you are afforded immediate access to the Lien Law Online resource content.

However, if you aren't comfortable providing your credit card information online,

Call Toll-Free: (866) 786-0089 (U.S.), 336-786-0089 (Outside U.S.) (New Subscriptions only)

and a customer representative will take your order by phone.

For any other questions, including technical support, please email: customerservice@cpipublishing.com.

What do I need to use the Lien Law Online site and to view the attorney-prepared state documents?

You'll need an up-to-date web browser, such as version 4 or above of Microsoft Internet Explorer (recommended) or Netscape Navigator.

This site requires the use of cookies and JavaScript. Cookies are used to store your login information in memory while you navigate the site. JavaScript is used on the state document pages and is required for downloading the associated forms. You'll also need:

• Adobe Acrobat Reader ® to view and print the state forms and downloaded chapters. The Acrobat Reader ® is a free download and includes a "plug-in" component that lets you use it automatically through your web browser.

• WinZip ® (or another file compression utility) to unpack the downloadable document packages. WinZip is shareware; click on the icon below to download a free evaluation copy.

Will my billing information be secure online?

Yes! Lien Law Online utilizes the services of VeriSign Payment Services to process online credit card payments. VeriSign is an independent, nationally recognized provider of credit card processing services. In addition, Lien Law Online does not receive or maintain any credit card information. For additional information regarding this important issue, please refer to our privacy statement.

Are other methods of payment accepted?

Yes, but they could result in slight delay in activating your service. If you want to pay by credit card, but are not comfortable with providing your credit card information online, send us an e-mail at customerservice@cpipublishing.com. Include your name and telephone number and you will be contacted by a Customer Service Representative and your information taken over the telephone. Your payment will be processed "off-line", and your subscription will be activated upon verification.

If you aren't comfortable providing your credit card information online, you may also:

Call Toll-Free: (866) 786-0089 (U.S.), 336-786-0089 (Outside U.S.) (New Subscriptions only) and a customer representative will take your order by phone.

For any other questions, including technical support, please email: customerservice@cpipublishing.com.

Will my information be made available to anyone else for solicitation purposes?

Absolutely not. Lien Law Online maintains a strict privacy policy for your protection. We do not sell or distribute the names, address or other contact information on subscribers. For complete details on this important matter, please refer to our privacy statement.

What is your refund policy?

The resource materials contained on Lien Law Online constitute intellectual and proprietary property, which are protected by copyright and other laws respecting proprietary rights. The subscription fee paid upon registration entitles you to unlimited access to the site and thus to the proprietary information. Once you have accessed the site using the assigned User ID, subscription fees generally become nonrefundable. Only in unusual circumstances and in the publisher's sole discretion, will subscriptions fees or any portion thereof be refunded. If a subscriber feels that circumstances exist for a refund, they should notify customerservice@cpipublishing.com and provide a full explanation and details when requesting a refund.